About Us

Man and woman smiling, in business attire, set against a light blue gradient background.

About Us

Man and woman smiling, in business attire, set against a light blue gradient background.
Aerial view of a port with a cargo ship, containers, an airplane, and a digital network overlay.
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Mission

Make cross-border trade simple, transparent, and fast for customs brokerages

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Vision

A world where small and mid-sized brokerages run with the speed and clarity of the most prominent players—without the complexity.

Aerial view of a port with a cargo ship, containers, an airplane, and a digital network overlay.
Black heart symbol.

Mission

Make cross-border trade simple, transparent, and fast for customs brokerages

Black heart symbol.

Vision

A world where small and mid-sized brokerages run with the speed and clarity of the most prominent players—without the complexity.

People at a table, collaborating on blueprints in an office with a large screen displaying schematics.

Our Story

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Xiaoru “Cindy” Liu founded Borderless after years of helping five-star hotels in China source Western ingredients and building food import supply chains across Europe and Asia. Later, in Canada, she observed smaller brokerages struggling with paperwork, language barriers, and trust issues. She assembled a team with extensive experience in finance, operations, strategy, and marketing to develop software that addresses these issues at their root—operations, compliance, communication, and cash flow.

What We Do

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We provide an all-in-one platform for customs brokerages: automated documentation, HS classification and compliance, real-time tracking, a bilingual client portal, workflow automation, ERP integrations, analytics/audit trails, and optional trade financing.

People at a table, collaborating on blueprints in an office with a large screen displaying schematics.
People at a table, collaborating on blueprints in an office with a large screen displaying schematics.

Who We Serve

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Small and mid-sized customs brokerages (and self-filing importers/exporters) that handle China trade today, and other corridors as they grow.

The Team

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Zhongze Yuan

CSO — Strategy/operator; turns market feedback into product roadmaps.

Woman in a grey business suit, arms crossed, smiles at the camera against a white background.

Zhongze Yuan

CSO — Strategy/operator; turns market feedback into product roadmaps.

Woman in gray suit with arms crossed, smiling against a white background.

Xiaoru (Cindy) Liu
CEO — Supply-chain builder across China/EU; product and customer champion.

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Zhenmin Ma

CFO — Multi-industry CFO, builds robust controls and scalable finance systems.

Woman in a grey business suit, arms crossed, smiles at the camera against a white background.

Zhongze Yuan

CSO — Strategy/operator; turns market feedback into product roadmaps.

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Huinan Jin

Brand and demand, turns user insights into growth.

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Bailing Du

PM — Delivery lead; ships features on time with quality.

Why Now

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Trade is growing, rules are changing, and clients expect transparency. Incumbent systems are powerful but complex. Smaller brokerages need speed, clarity, and collaboration in their language—without a six-month implementation.

READY TO  MODERNIZE YOUR BROKERAGE?

Reach out and see how Borderless can reduce errors, speed clearances, and delight clients—starting this month.

READY TO  MODERNIZE YOUR BROKERAGE?

Man in blue suit and red tie, buttoning his jacket, looking directly at the viewer.
Man in blue suit and red tie, buttoning his jacket, looking directly at the viewer.

READY TO  MODERNIZE YOUR BROKERAGE?

Reach out and see how Borderless can reduce errors, speed clearances, and delight clients—starting this month.

Man in blue suit and red tie, buttoning his jacket, looking directly at the viewer.
Man in blue suit and red tie, buttoning his jacket, looking directly at the viewer.